Privacy Policy for Disco Ball Heads

1. Introduction

Welcome to www.discoballheads.co.uk (the “Website”). This Privacy Policy explains how RWJW Entertainment, trading as Disco Ball Heads (the “Company,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit our Website, book our services, or otherwise interact with us.

By using our Website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our Website or services.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

2.1. Personal Information:

When you book our services or contact us, we may collect personally identifiable information such as:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Event details (e.g., date, location, and time specific requirements)

2.2. Usage Data: We may collect information about how you access and use our Website. This data may include your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1. To Provide and Maintain Our Services: We use your personal information to fulfill bookings, manage your account, and provide customer support.

3.2. To Communicate With You: We may use your contact information to send you updates about your booking, respond to inquiries, or notify you about changes to our services or policies.

3.3. To Improve Our Services: We may use usage data to analyze trends, track user interactions, and improve the functionality and content of our Website.

3.4. To Process Payments: We use your payment information to process payments for bookings. We do not store full payment card details; all payment transactions are securely processed by third-party payment providers.

3.5. Marketing: With your consent, we may send you promotional materials or newsletters about our services. You can opt out of these communications at any time.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1. Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, delivering services, or conducting our business.

4.2. Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3. Business Transfers: If the Company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We take the security of your personal information seriously and use reasonable measures to protect it. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1. Access: You have the right to request a copy of the personal information we hold about you.

6.2. Correction: You have the right to request that we correct any inaccurate or incomplete information about you.

6.3. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or administrative purposes).

6.4. Objection: You have the right to object to the processing of your personal information, including for marketing purposes.

6.5. Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.

6.6. Portability: You have the right to request that we transfer your personal information to another organization or directly to you.

To exercise any of these rights, please contact us using the information provided in Section 9.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated or controlled by Disco Ball Heads. These links are provided for your convenience and reference only. We have no control over, and are not responsible for, the privacy practices, content, or policies of these third-party sites.

We strongly encourage you to review the privacy policies and terms of service of any third-party websites you visit through links on our Website. Your interactions with these third-party sites are governed solely by their respective privacy policies and terms, and we assume no responsibility or liability for their actions or content.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date at the top of this policy will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website and services after any changes to this Privacy Policy constitute your acceptance of the revised policy.

If the changes are significant, we may notify you more prominently or seek your consent where required by law.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us using the details below:

  • Company Name: RWJW Entertainment, trading as Disco Ball Heads
  • Address: 86-90 Paul Street, London, United Kingdom, EC2A 4NE
  • Email: admin@discoballheads.co.uk

Phone: 0208 058 8869

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